NEWS
Nationwide Building Society partners with AND Digital to enhance member data experience
Digital Transformation company , AND Digital has announced its partnership with Nationwide Building Society ( NBS ) to transform its member data strategy , as one of the world ’ s largest building societies looks to enhance the experience for its 16 million members .
AND Digital will work closely with Nationwide Building Society so that NBS employees and members can benefit from realtime , easily accessible , consistent updates and information at whatever touchpoint – in person , online or on the phone . This will be achieved through a range of different work streams that include improving ways of working and optimising processes , developing easy-to-use platforms and processes for employees across the society and an enhanced cloud infrastructure that will help NBS adapt to rapidly changing needs . With such agility the society will be better placed to meet the ever-increasing expectations of members today .
“ Throughout our 135-year history , Nationwide has constantly evolved to better meet the needs of its members , with legendary service at the heart of all our interactions ,” said Umesh Jetha , Data Integrity Director and CDAO , Nationwide Building Society . “ With multiple products and services available , and various touch points members can contact us on , it is vital that they can enjoy a seamless experience wherever and whenever they engage with us . Utilising data is key to offering exceptional member experiences , as well as unlocking a wealth of insights into our members .”
Open Banking soars across Europe as UK continues to lead the continent
Open Banking maturity has soared across Europe over the last 12 months , according to new research published in Yapily ’ s annual European open banking league table .
Combining expertise , knowledge and experience with data from its open banking platform , Yapily has ranked 18 European countries on a 10-point scale according to the maturity of open banking in each market . The league table is based on a number of criteria , including local regulatory oversight and enforcement , digital readiness of the population , domestic payments infrastructure , bank integrations , presence of third-party providers ( TPPs ) and API performance and standardisation .
The UK takes the top spot for the second year running , with Germany moving up to second place and Sweden third .
With significant political support and a pro-innovation regulatory environment , open banking adoption has continued to skyrocket in the UK . There are now 6 million active users and open banking payments are growing 500 % YoY , according to the latest statistics from the Open Banking Implementation Entity ( OBIE ). The UK also boasts the highest number of registered third-party providers in Europe , helping to turbocharge the development of its open banking ecosystem .
Close behind is Germany , given its strong regulatory supervision and usage of Berlin Group ’ s API standards , the most prescriptive after those adopted by the UK ’ s OBIE . The country also makes the final with high payment conversion rates , maturity of local bank API standards and rich coverage across all payment types scoring highly .
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