Intelligent Issue 05 | Page 61

OFF THE BOOKS on service to others at a very difficult time in their lives and was some of the most fulfilling experiences I ’ ve ever had .

What do you currently identify as the major areas of investment in your industry ?
As previously noted , digitisation of traditional legacy processes to survive disintermediation and continue to grow .
What are the regionspecific challenges when implementing new technologies in North America ?
In the North American financial services arena , it all comes down to talent . Talent to keep legacy solutions operational and talent to build out next-generation offerings . Legacy solutions are generally built upon legacy technologies , such as Cobol , and schools do not turn out those kinds of folks anymore . The new talent coming into the market with advanced skills like Python is in high demand and there is a lot of competition for this labour pool . So , retaining talent and recruiting talent is the biggest driver .
What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months ?
The pandemic has completely changed our way of working . Face-to-face interaction is now the exception , not the norm . We ’ ve all had to adjust to this new realm of operating in a highly digital and remote workforce , adapting to new tools and new hours of working . The need for collaboration at all levels to operate profitably and efficiently is more important than ever .
What advice would you offer somebody aspiring to obtain a C-level position in your industry ?
Regardless of your particular skill set , find a way to align yourself with the revenue and client-facing side of the business . For example , while you may be a technical savant of some type , find a way to align yourself with activities that drive revenue and growth for the business . This not only makes you valuable to your current employer but will always be valuable to future employers . � www . intelligentfin . tech