INDUSTRY OUTLOOK such as working on complex cases , servicing our customers and focusing on key project and strategic initiatives .
“ As a society , we knew that we could not compete in the market without automation platforms . Before implementing the solutions , we had to tackle many process fluctuations , such as seasonal spikes in demand , due to attractive market rates and specific customer-exclusive products . These fluctuations were causing delays and bottlenecks . Now , our automated processes are working 12 hours a day , with an option to switch this to 24 hours a day depending on demand . These processes are improving speed of delivery and identifying and resolving inconsistencies in our data . AI and
Machine Learning will set the benchmark for the industry , and we are looking now to implement the next level of hyperautomation within the business soon .”
Colin Redbond , SVP Product Strategy , SS & C Blue Prism , said : “ We are pleased to have been able to support Monmouthshire Building Society through the successful implementation of intelligent automation processes across several departments .
“ MBS has highlighted the benefits and what can be achieved if approached in the right way . And more importantly , how automation can support and assist employees in their day-to-day work lives , providing them with the opportunity to focus on their personal and professional development . Monmouthshire Building Society has provided a benchmark for other companies looking to adopt automation processes in 2024 and beyond .” �
As a society , we knew that we could not compete in the market without automation platforms . www . intelligentfin . tech
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