Intelligent Fin.tech Issue 21 | Page 7

NEWS

Bank Midwest ’ s OnePlace . bank goes live with Finastra to deliver tailored financial services to the healthcare sector

Finastra has announced that Bank Midwest , an employeeowned bank with locations throughout Iowa , Minnesota and South Dakota , has launched OnePlace . bank , a digital bank powered by Finastra , focused exclusively on the financial needs of the healthcare community . The move expands Bank Midwest ’ s collaboration with the financial software provider , utilising its Phoenix core solution and Digital Banking to go to market quickly and efficiently .

“ When we made the decision to launch OnePlace . bank , we turned to our partners at Finastra , leveraging their agile solutions and partner ecosystem to build a digital bank specifically tailored to healthcare professionals ,” said Bryan Wilken , Chief Information Operations Officer at Bank Midwest . “ We offer a personalised , tailored and consistent customer experience , and we know that our loyal customers expect the latest products and services . With Finastra ’ s platform , commitment to open finance , and expertise , we can deliver on this promise quickly and efficiently , allowing us to deliver innovative solutions and exceed customer expectations .”
Building on the bank ’ s OnePlace Capital business line , which offers unique equipment financing options tailored to meet the needs of dental , medical , and veterinary practices , the digital bank represents a natural progression for the brand . OnePlace . bank is now the virtual home of this niche loan programme , which also offers new deposit , treasury management and ancillary banking services designed specifically for healthcare professionals .
“ Digital transformation is at the foundation of our strategy of improving the convenience and efficiency of our delivery , allowing us to continue our focus on new and innovative products and services healthcare professionals need to thrive in this everchanging marketplace ,” added Scott Stewart , President of OnePlace Capital .

Three UK continuously enhances customer protection against scams and nuisance communications

Three UK has blocked more than 173 million spam texts , equivalent to 10,000 every hour of the day , in the last two years , as part of its efforts to protect its customers from rising online fraud .

The progress follows Three becoming the first UK operator to integrate blocking technology from Mavenir , in its network in 2019 , which ensures that many malicious messages fail to reach customers .
During summer 2023 , Ofcom reported that eight in 10 people experienced some form of phone scam and as technology continues to advance , so do the methods used by scammers to exploit unsuspecting individuals . Mavenir uses AI to automatically filter and detect messages but as fraudsters constantly adapt their methods , it does not block every message . In addition , 72,000 calls have been reported to 7726 , a free spam-reporting service .
Darren Purkis , Chief Financial Officer at Three UK , said : “ The battle against fraud is a constantly evolving one with scammers using increasingly sophisticated methods to defraud people . Blocking these messages represents significant progress in our fight against online criminals and we will continue to invest in people and technology to fight this rapidly evolving problem .”
To further protect customers , Three UK has also sent out millions of messages and alerts to its customers to warn them of the latest scams and provide advice on how to protect themselves , as well as introduced one-click SPAM reporting for Android devices , streamlining and enhancing reporting options for its customers . www . intelligentfin . tech
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