I N F O G R A P H I C
I N F O G R A P H I C
BACKBASE UNVEILS BOLD PREDICTIONS TO DRIVE US $ 1 TRILLION INDUSTRY TRANSFORMATION BY 2025
Future-focused C-suite banking forecasts : major shifts in customer experience , revenue models and tech infrastructure .
raditional banks could lose up to 30 % market
T share to digital challengers by 2025 , unless they radically transform their technology infrastructure , according to the research released by Backbase , a Forrester Wave leader in digital banking engagement platforms . The comprehensive ‘ Top 6 predictions for banking in 2025 ’ report reveals an unprecedented acceleration in banking transformation , with AI and open finance driving over US $ 1 trillion in industry impact .
Fast facts : Key marketmoving predictions
• AI to generate massive ROI : Banks implementing AI-powered recommendation engines projected to capture up to US $ 300 million in new revenue per US $ 100 billion in assets through hyperpersonalised services .
• Open finance acceleration : Global open banking payments to surge from US $ 57 billion to US $ 330 + billion by 2027 , as regulatory frameworks mature and consumer adoption rises .
• Tech stack revolution : 64 % of financial institutions to adopt headless architecture by 2025 , enabling rapid innovation while reducing IT costs by up to 70 %.
• Neobank disruption intensifies : Digital-first challengers to capture significant market share , driving traditional banks toward urgent technology modernisation .
Regional market impact
• North America : 64 % of banks to adopt headless architecture by 2025 , reducing IT costs by up to 70 %
• Europe : Open finance regulation driving € 200B + in new revenue opportunities
• Asia-Pacific : AI adoption to generate 40 % improvement in customer engagement metrics
“ 2025 represents an inflection point where AI , open finance and modern tech architecture converge to fundamentally reshape banking ,” said Jouk Pleiter , Founder and CEO at Backbase .
“ We ’ re witnessing the biggest banking transformation since the introduction of ATMs . Banks have an 18-month window to adapt or risk becoming obsolete . The winners in 2025 will be those who act now .”
Access the full report here . �
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