Intelligent Fin.tech Issue 29 | Page 51

S P E C I A L I S T I N S I G H T

S P E C I A L I S T I N S I G H T

On top of that , the LeaderOne team can rest easy knowing company servers are backed up and secure . “ In the past , we ’ ve used legacy tools like Datto for backup , but NinjaOne is much easier to use and more effective overall ,” said Hansen .
A solution end-users love
Not only do the technicians at LeaderOne love working in NinjaOne , but Hansen reported that end users noticed an improvement in overall IT efficiency . “ With NinjaOne , we spend 50 % less time finding and remediating end user issues than with our previous tool ,” said Hansen . “ We can easily remote into a device and see all device information . End users aren ’ t inconvenienced with lengthy troubleshooting or trying to find device information independently .”
Overall , IT processes and efficiency increased thanks to the partnership with NinjaOne .
Hansen also described many aspects of NinjaOne ’ s ROI as unmeasurable . “ NinjaOne ’ s culture and customer support is similar to our culture here at LeaderOne ,” said Hansen . “ They deliver quick and knowledgeable support to their customers and are always looking to innovate and grow .”
“ NinjaOne is the best endpoint management tool on the market ,” said Hansen . “ More than that , we ’ re innovating and growing alongside NinjaOne . They care about their customers and create products and features that fit our needs .” � www . intelligentfin . tech
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