Intelligent Fin.tech Issue 34 | Page 24

F E A T U R E

F E A T U R E

F E A T U R E

HOW FINANCIAL SERVICES CAN TRANSFORM CUSTOMER ENGAGEMENT IN THE DIGITAL AGE

A new report from Appsbroker & CTS revealed businesses use less than Legacy two-thirds systems of, overwhelmed their‘ data brain agents’, showing and rising that lack customer of timely and accurate expectations data are is leading putting to pressure missed on reporting financial deadlines institutions, customer. Jon complaints Burghart, Chief and Revenue bad decisions Officer. We, AnywhereNow get insights, from outlines Chris how Gorton banks, EMEA can modernise Managing contact Director centres and Senior, integrate Vice AI President and embrace, Syniti data-led; Jason Beckett customer, Head journeys of Technical. Sales EMEA and CTO, Hitachi Vantara; and Rajesh Ganesan, President, ManageEngine.
24 www. intelligentfin. tech