Intelligent Issue 05 | Page 34


increasingly important as IDaaS brings new form factors and capabilities with the cloud and on-premises authentication and management systems .
3 . More people and organisations will likely embrace digital IDs and authentication
End-to-end encryption will reinforce the already strong privacy protection of using a biometric in Multi-Factor Authentication .
Identification and authentication are more commonly completed via mobile devices , including smartphones and wearables . The growing popularity of digital wallets from major players is a key driver of this trend . And expanded capabilities allow smartphone users , for example , to add keys , IDs and digital documents directly in the wallet app . These include , but are not limited to , driver ’ s licenses in eight states , verifiable COVID-19 vaccination information , employee badges , student IDs and hotel room keys .
Key considerations :
• Place the user and privacy first – Users are demanding digital identities , although many organisations must find ways to reconcile physical ID policies that prove who employees are and where they should be – such as wearing a photo ID on their person – and the push for mobile credentials . Digital IDs also carry personal data , which means issuing institutions must be able to speak to how data is stored when privacy concerns are raised .
• Remove barriers to entry – Digital identification provides a significant opportunity for value creation , and digital servitisation will play a vital role as suppliers begin to organise around service models and service-led growth . Especially compelling for the security industry is the potential for a more seamless end-user experience by minimising friction points . End users who embrace mobile wallets in a mobile ecosystem will be ready and willing to leverage the same applications for identity verification ,
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