FEATURE
Can you tell us more about Cpl and its mission ?
Cpl is one of Ireland ’ s largest and longeststanding talent solutions providers , with more than 30 years of industry experience . The company has 46 offices worldwide across Ireland , the UK , Poland , Czech Republic , Slovakia , Hungary and Germany , with expert , sector-specific teams in each .
Trusted by over 10,000 businesses across 18 different sectors , we help clients turn their staffing challenges into business success . From SMEs to leading FinTech companies and global pharmaceutical organisations , we provide bespoke recruitment solutions to some of the world ’ s most exciting businesses , while matching jobseekers with the right opportunities for their careers .
As a group , we are committed to working with our colleagues , our candidates , our community and our clients in partnering with them to face the future of work with confidence .
What does your day-to-day look like at Cpl ?
Day-to-day my job sees me overseeing the entire accounts receivable ( AR ) process . So , managing that whole journey from the moment a customer is onboarded right through to when that payment is settled . This involves keeping a close eye on all payment schedules , ensuring no deadlines are missed , creating regular reports for use within other areas of the business and ensuring all records are kept up to date . As part of that , I must oversee my team , to ensure we ’ re managing the customer in the right way and making sure the entire order-to-cash process runs smoothly .
It involves a lot of responsibility , given the whole AR process is critical to the overall success of the business . Especially if you take into account that for every £ 10 we are owed , £ 9 of that is usually spent by the time we actually get paid . If our job isn ’ t done correctly then the financial well-being of the company is at risk . So , it ’ s critical I perform my job well and make sure all my team are as well .
Why is automating accounts receivable crucial to preventing burnout among staff ?
While AR is a crucial function of the business , the tasks involved can be stressful . First , accounts receivable can involve lots of extremely monotonous tasks including manual data entry and bookkeeping . It ’ s also a highly pressurised role due to the KPIs and targets that must be met to ensure business success . All this could easily cause employees to become fatigued , disengaged and just burnt out – to the point they simply can ’ t do any more .
This is why automation is crucial . Not only to boost efficiencies in the overall department , but to help employees by giving them greater confidence they ’ ll meet targets and remove a lot of manual work in favour of more vital , and interesting , tasks . This helps to boost engagement and prevent burnout .
How has automation helped you personally ?
From my perspective , automation has really simplified my job and made my life easier for several reasons . First , we no longer need to rely on my team to carry out manual tasks such as data entry or bookkeeping . Instead , automation has
David Martins , Senior Manager of Invoice to Cash at Cpl
sped up the entire process , with cash collection rising by 3.8 % over the pandemic and improved customer engagement .
We ’ ve also been able to create reports with real-time data and grant access to anyone who needs it , which has saved me lots of frustration . For instance , sales can now check the system to make sure a client is paying on time , before granting them special payment terms such as discounted prices .
It ’ s also made my team faster and removed a lot of frustrations . For instance , before automation , we used to approach sales www . intelligentfin . tech
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