Since integrating the heterogeneous landscapes would have come at high costs , the management chose the first option – and continued this model very successfully for three decades .

But in today ’ s digital world , the downsides of multiple national IT solutions are becoming increasingly apparent : groupwide innovation projects require a high degree of agility , which is often difficult to ensure in a decentralised organisation , and a drop in standardisation within the group is also noticeable on the cost side because attractive savings potentials cannot be tapped .

The challenge

To pave the way for the future , RBI is currently focusing on a sustainable digitisation , standardisation and consolidation of its IT . “ Our strategic goal is to develop standardised banking applications for our network banks and to provide them as a centralised omnichannel services ,” said Yaron Zehavi , Customer IAM Product Owner at RBI .

The solution

Ping Identity , implemented with iC Consult

The search for a suitable , company-wide customer IAM was anything but easy . The main challenge was to unify the fragmented IT landscape of the 12 NWBs with their multiple IDP solutions – from OpenAM to GAAS to Azure AAD – and their colourful mix of on-prem and cloud topologies in a single , comprehensive solution . This solution had to meet the strict regulatory requirements of the European banking industry , but also offer the security and usability expected by the customers – and be capable of scaling to serve the entire user base of 18.6 million customers .

Ping scores with strong federation features

After numerous discussions and a comprehensive analysis of the market , RBI decided to implement the new customer IAM solution based on Ping Identity ’ s products . The cloud-based and resilient combination of PingFederate and PingDirectory addressed all customer requirements and supported sophisticated solutions for secure login and privilege management . www . intelligentfin . tech

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