FEATURE
During this early phase of the project , the RBI team made another important strategic move : looking at the depth and complexity of the integration , they onboarded iC Consult , an external consulting team that would support the internal identity experts with ideas and impulses down the road .
The results
With the implementation of Ping Identity , RBI successfully set the foundation for the secure and efficient delivery of standardised banking applications to its 12 network banks – independent of the identity technologies they use , and at a mere fraction of the cost that would have been incurred in developing custom integrations .
Not surprisingly , the preliminary analysis of Zehavi is positive : “ We are really proud whenever a new NWB or a new banking application goes live and the first customers access it . With Ping Identity ’ s solutions and iC Consult as our partner , we have laid a robust foundation for our future identity strategy – and we are very much looking forward to successfully finalising this ambitious and high-profile modernisation project together .”
We dive further into the project with Yaron Zehavi , Senior Enterprise Architect , Identity Architect & CIAM Product Owner , Raiffeisen Bank International , to explore the successful partnership .
Reflecting on the implementation in 2021 , how has the comprehensive solution improved RBI ’ s services ?
The search for a suitable , customer group-wide IAM solution wasn ’ t easy as we needed a highly scalable solution that would be compliant and effective across 12 countries and operational in a short space of time .
Our project team , working closely with Ping Identity and IC Consult , were able to implement a resilient , scalable and highly available multi-AZ cloud architecture that went live in four months . With robust foundations of an identity strategy laid down in 2021 , we have since integrated a number of banking applications . The solution has not only been well-received by customers who appreciate the improved customer experience , but the federated architecture has quickly established itself as the group-wide de facto standard for customer identity .
Alongside this , as part of the Ping Identity integration we have also benefitted from the consolidation of our heterogeneous IDP landscape , consistent implementation of industry standards for easy integration and compliance with the highest security and regulatory standards .
How did agility come into play when expanding services across 12 network banks ?
Group-wise innovation projects always require a high degree of agility . It is , however , often difficult to ensure agility in a decentralised organisation lacking standardisation across groups . While focusing on the sustainable digitisation , standardisation and consolidation of our own IT , we also needed to ensure the solution deployed was compatible with the diverse infrastructure of network banks , hence why agility was key .
The centralised IAM based on Ping products designed for agile development environments supports contemporary CI / CD processes to be able to perform continuous testing and validation of new functionalities . In addition , by closely following emerging OAuth ecosystem
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